Hampton by Hilton Sheffield

Quick and easy checkin. Had been in the room for only 10 minutes when I received an sms from the reception asking if there was anything not as expected with my room. Very nice touch of customer care & service! I replied emidiately that I could not get the TV-remote to work. A few minutes later, one of the staff came to the room with new batteries for the remote, but she also brought a new remote, just in case it wasn't the batteries. This proved to be necessary as only the new remote got the TV to work. Very quiet room. Could not hear any disturbing noices from the corridor or adjacent rooms. I travel alot for work and stay at many different hotels, but this stay really impressed on me. Breakfast was top grade as well. Fresh, and good looking food in a well kept area. The area was kept nice and tidy with staff working the area non-stop.

Breakfast was very nice, plenty to choose from hot and cold. items were replenished very quickly, staff cleared away very quickly. All the staff were very helpful and pleasant in fact all the staff in the hotel we came across were very very friendly which made our stay really nice. Every question we asked was answered eg where was such and such place, what tram to get us somewhere etc. I would give the staff and hotel 10 out 10 also would recommend to friends etc. The location we found was ideal for getting everywhere walking, trams etc.

The room was spotless. Coffee/tea facilities were good. Bathroom/shower excellent. Beds were comfortable. The breakfast was amazing - the bacon was perfect, the scrambled eggs out of this world. The staff were very friendly and helpful (which is what you want when you are tired after a very long day and not thinking straight). We accidentally left behind my wife's much-loved knitted cardigan. We phoned up and after some searching they managed to find it, and they have saved it for pickup by my daughter who lives locally. We much appreciate the effort they went to.

We were lucky enough to park in the on site car park, not the cheapest option but very convenient, and felt welcome right from the start. Our room was fab, spotlessly clean, designed for comfort and we got a top floor view as requested thanks to the super helpful staff, who were also happy to help with bringing up extra bedding. Breakfast was included and had everything you could want. Loved staying here! Thank you all!

The room including the shower facilities were good and the breakfast was excellent. Plenty of choices. We did have a few issues whilst staying and all of them were dealt with quickly and with a smile. On two occasions in the evening we were not able to access the hotel with our key cards and these were quickly replaced. On one evening we came back to the room to find that the bed and bedding was saturated from a leak in the ceiling. The staff quickly found us a new room. The staff were brilliant on all occasions.